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We are a local, USA Business
Hi there, it's Ronnie here from The German Christmas Shop and on this page we wanted to talk about why shopping from a local, USA business can be better, especially when purchasing premium, handcrafted seasonal decorations.
Don't let the name fool you, we are a local business based right here in the USA.
There are many online retailers who offer to ship premium decorations to American homes but here is why it is better to shop with us:
1 - Local Customer support
We are here every step of the way. Purchasing handcrafted, premium decorations is different to shopping at a discount store. When you purchase a premium product, you deserve premium service.
We are always contactable if you have any questions
Facebook or Instagram: @GermanChristmasShopUSA
Call: 484 202 3071
2 - Everything ships from our USA HQ
We take the added step of importing everything from Germany and storing it locally here in the USA. This means that when you order, we can ship locally using UPS or USPS. Delivery times are much faster as a result.
It also means that we can offer free shipping on orders over $60, now that's great news!
3 - If something does go wrong, we have you covered!
When you buy from overseas, sometimes there is a risk of what can be done if something goes wrong...
Before shipping every order from our Christmas HQ in PA, we carefully check items by hand, making sure that the decorations and gifts you order are in the best possible condition.
No matter how careful we are, things sometimes get bumped in transit. If this happens, you don't have to worry. Shopping with us means exchanges and returns for damaged items are fast and efficient.
We are here for you
If you have any questions about who we are or the products we sell, please feel free to reach out. Sometimes shopping online can be seen as a little 'impersonal' but, as our regular customers know, we are always happy to assist and talk. You can be assured of a personal shopping experience when you choose The German Christmas Shop!